Welcome to The Townsville Dental Centre

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Locations

Fairfield Central Shopping Centre, T29, 2-30 Lakeside Drive, Idalia, 4811.
Shop-3, 15-23 Kokoda Street, Idalia, 4811.
Covid-19 / Home

Covid-19

Covid-19

Coronavirus
  • THE TOWNSVILLE DENTAL CENTRE wants you all to be aware of our policy
    as the Corona virus (Covid-19) situation continues to escalate.
  • We will continue helping our patients for as long as we can, but in order to keep the wider public safe, if any of our staff or dentists become infected, they will be required by law to stay home until they have been cleared from infection, this could be for up to two weeks. If we do not have sufficient staff we could potentially face a complete shutdown which would impact our patients
  • We are asking all of our patients that if you have travelled overseas or have been in contact with someone who has been overseas or have had direct contact with someone that has a confirmed case of Coronavirus that you call the practice and speak to our reception staff prior to your appointment. We may delay your appointment two weeks to err on the side of caution.
  • If you have documentation to say you have tested negative to COVID 19 , we may be able to see you for essential dental care but it is best to err on the side of cation and we , regretfully, cannot put yourself, our team members or ourselves at risk and we appreciate your understanding in this matter
  • If you are feeling unwell with any upper respiratory symptoms (fever, runny nose, sore throat, cough) we ask that you please do not come into the clinic, we need to be vigilant in spreading any infections around at this time. Please contact your GP if you are concerned about your symptoms.
  • We have a sufficient stock of masks and gloves in order to treat our patients at this time. There is however a worldwide shortage of masks at the moment and we are only able to order limited amounts. We will not be able to see patients if we have no masks in stock, but we are following procedures to avoid this happening.
  • We ask that you do not panic, a lot of people have recovered from this infection and the mortality rate for the flu still remains higher than that of the Coronavirus, it must be contained.
  • If you are planning to travel in the future or are concerned please organise for your dental treatment to be completed prior to your travel to prevent any delays on your return.
  • You can stay updated with news here:
    cick here

Trading hours

  • MON TO THURS
    8 AM - 06:30 PM
  • FRIDAY
    8 AM - 5 PM
  • SATURDAY
    8 AM - 2 PM
  • SUNDAY
    BY APPOINTMENTS ONLY
Call US Now

07 4729 0241

07 4778 4996

VISIT OUR OFFICE

Fairfield Central Shopping Centre, T29, 2-30 Lakeside Drive, Idalia, 4811


Shop-3, 15-23 Kokoda Street, Idalia, 4811.

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